Terms of service

Terms of Service

Effective Date: 01-09-2025
Website: www.hiphaven.in 

Welcome to HipHaven. These Terms of Service (“Terms”) govern your use of our website, services, and purchases. By accessing or using our website, you agree to be bound by these Terms. Please read them carefully.


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1. General

HipHaven is an online clothing store offering apparel and related products.

By using our website, you represent that you are at least 18 years old, or accessing under the supervision of a parent/guardian.

We reserve the right to update or change these Terms at any time. Continued use of our website means you accept such changes.

 

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2. Account & Orders

To make purchases, you may be required to provide accurate personal details (name, address, email, phone number, etc.).

You are responsible for maintaining the confidentiality of your account information.

All orders are subject to acceptance and product availability. We reserve the right to refuse or cancel orders at our discretion.

 

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3. Pricing & Payments

All prices are listed in INR (₹) unless stated otherwise.

We reserve the right to change prices at any time without prior notice.

Payments must be completed at checkout through the available payment methods.

 

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4. Shipping & Delivery

We ship across India (and other locations if applicable). Delivery times may vary based on location and courier service.

Shipping charges (if any) will be displayed at checkout.

We are not responsible for delays caused by courier companies, natural events, or unforeseen circumstances.

 

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5. Returns & Refunds

We accept returns/exchanges only if the product is unused, unwashed, and in its original condition with tags.

Return requests must be raised within [insert days, e.g., 7 days] of delivery.

Refunds will be processed to the original payment method within [insert days, e.g., 7–10 working days] after inspection of returned items.

For detailed conditions, please refer to our Return & Refund Policy.

 

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6. Intellectual Property

All content on this website (logos, images, designs, text, product descriptions) is the property of HipHaven and protected under copyright laws.

You may not reproduce, distribute, or exploit any content without prior written consent.

 

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7. User Conduct

You agree not to:

Use the website for any fraudulent or unlawful activity.

Attempt to interfere with or damage the site’s security features.

Resell or misuse products purchased for personal use.

 

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8. Limitation of Liability

HipHaven shall not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our liability, if any, shall not exceed the amount paid for the product purchased.

 

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9. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the content, products, or services of these external sites.


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10. Governing Law & Jurisdiction

These Terms of Service and any disputes arising from or relating to the use of our website, products, or services shall be governed by and construed in accordance with the laws of India.

You agree that any dispute, claim, or controversy shall be subject to the exclusive jurisdiction of the courts located in Hyderabad, Telangana, India. By using our website and services, you consent to the personal jurisdiction and venue of these courts.


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11. Contact Us

For any questions or concerns about these Terms, you can reach us at:
📧 Email: Info.hiphavenclothing@gmail.com 
📞 Phone: 9182099592